Archive Page 2

Major network project is under way

During the 2011-12 academic year, Information Technology Services will implement a series of improvements to Washington and Lee University’s network infrastructure, laying the foundation for continuing improvements in network speed and reliability.

“W&L’s network is at the heart of many critical services benefiting students, faculty and staff. This infrastructure project is an important step to improve performance and ensure that we can meet future needs,” said Chief Technology Officer David Saacke. “This new infrastructure will help us to support teaching, research and other work that increasingly rely on the network.”

ITS has purchased new switches, fiber lines and other core infrastructure, and regular network traffic will begin to flow through portions of the new equipment in November, 2011. The implementation will occur gradually and on a building-by-building basis. In each location, ITS will test the equipment, notify the occupants of the affected buildings, and then re-route network traffic from old switches and lines to the new network equipment, resulting in brief network outages over a period of a few hours. ITS is scheduling the work outside of business hours in order to minimize disruption. When the series of upgrades is complete in summer 2012, the core portion of the network will be capable of speeds of 20 gigabits per second, ten times the current rate. In addition, the configuration of the new infrastructure will be more reliable, providing multiple, redundant paths for data to flow if portions of the network are impaired. The immediate benefit for faculty, staff and students will be more consistent and reliable network performance.

Also in summer 2012, ITS will move its servers into a new state-of-the-art data center operated by Rockbridge Area Network Authority, in which W&L is a key partner. ITS servers providing critical functions will be housed in the new Richard A. Peterson Data Center, which will operate more efficiently and be more secure and reliable than the current facility in Tucker Hall. The servers store critical University data, including employee and student records and personal and shared data, and provide functions such as course registration, Web publishing, faculty and staff e-mail and more.

The new data center is a key component of a plan led by RANA to improve access to high-speed Internet connections in rural portions of Rockbridge County. RANA was launched in 2009 with federal funding and support from W&L and other local partners; see http://www.ranabroadband.net/ for more information.

 

High-speed fiber optic lines like this are being installed as part of the campus-wide effort to upgrade the network

777 new books online

Technical, professional development and other titles are among the 777 new full-text resources that have been added to Safari Books Online, available to all W&L faculty, staff and students. Safari includes thousands of titles and is available from any location at http://proquest.safaribooksonline.com/?uicode=washleeu

New titles include:

  • Creative Blogging
  • Communicate to Win
  • A beginner’s guide to using your iPhone as a business productivity tool
  • Adobe Dreamweaver CS 5.5
  • Android Forensics
  • Beginning iPad application development
  • Camera guides on many models

FRAUD: Update Webmail Now

Some members of the W&L community have received the following fraudulent e-mail. Please be cautious about clicking links in e-mail, or providing confidential information in response to such e-mails. Forward any unwanted e-mails to spam@wlu.edu , which will help W&L’s automated automated service to identify and block fraudulent and unwanted e-mail. If in doubt about the authenticity of any message, contact the Information Desk (540-458-4357 or help@wlu.edu).

Fraudulent e-mail:

From: Helpdesk Office
[helpdesk@wlu.edu]
Sent: Friday, October 28, 2011 7:03 AM
Subject: UPDATE YOUR WEBMAIL NOW

Dear Webmail User,

With Due respect, The Webmail Technical Crew is Presently Under going
Account’s Update which will help the Webmail service to be very much Active
and better and your Account that has Exceeded it’s Quota’s. You are hereby
Requested to Update your Account Now in order not to loose your webmail
Account, To Update your Account now do make sure you

<Click Here>

UPDATE YOUR WEBMAIL NOW

Failure to Update your webmail account Now will resolve to Loosing your
Webmail Account.

Thanks,

WEBMAIL TECHNICAL CREW

Blackberry data problems

Blackberry owners may be experiencing disruptions with e-mail and other data services. The problem is related to network infrastructure problems at RIM, the company that manufactures the Blackberry and operates data services for the device. The company is posting updates here:

http://www.rim.com/newsroom/service-update.shtml

Problems with IE 9 and The Stable

Some people using the newest version of Internet Explorer (version 9) have reporting difficulties in accessing The Stable. Information Technology Services is investigating the problem. In the meantime, you  may wish to use an alternative Web browser, such as Firefox or Chrome.

Wireless outage Saturday morning

Washington and Lee’s wireless network will be unavailable from 6-8 a.m. on Saturday Oct. 8, while a network upgrade is implemented. Please plan accordingly.

Contact the Information Desk (540-458-4357 or help@wlu.edu) with any questions or concerns.

Oct. 6 – intermittent phone service

Service to and from office phones in Court House Square, Newcomb Hall and Payne Hall will be intermittent from 6-8 p.m. Thursday, Oct. 6, during maintenance on the VoIP phone system. Network and voicemail service for faculty and staff in those buildings also will be affected during the maintenance period.

Please contact the Information Desk (x4357 or help@wlu.edu ) if you have any questions, or if you have problems with phone service after the maintenance period.



Follow

Get every new post delivered to your Inbox.

Join 74 other followers