New video tutorial on using The Stable

Check out a new video tutorial on how to use “The Bandaid” in The Stable, Washington and Lee’s virtual desktop service.  The Bandaid makes it easy to return to your local desktop when you have finished using The Stable’s virtual desktop, as well as to access both desktops simultaneously.  Learn about these features and more by watching the video here.

Slow response on Web

Information Technology Services has observed that from time to time, attempting to access an outside website from on campus will result in a “Page Not Found” message,  but that reloading the page is often successful in downloading the page. If you observe this problem, please report it by sending an e-mail to help@wlu.edu.  Provide details such as

• the address of the page you’re attempting to access
• which Web browser you are using
• date and time
• the type and location of computer you are using
• whether reloading the page was successful

This information will be helpful to ITS in troubleshooting the problem.

BEWARE: WEBMAIL TECHNICAL SUPPORT TEAM

The following e-mail has been received by some faculty and staff. It should be regarded as a phishing attempt; do NOT click on the links in the e-mail:

—– Original Message —–

From: Baker, Kenna <KBaker@floyd.org>

To: info@notice.org <info@notice.org>

Sent: Fri Oct 22 11:27:13 2010

Subject: WEBMAIL TECHNICAL SUPPORT TEAM

 

THIS MESSAGE IS FROM OUR TECHNICAL SUPPORT TEAM This message is sent automatically by the computer. If you are receiving this message it means that your email address has been queued for deactivation; this was as a  result of a continuous error script (code:505)receiving from this email address. Click here <link removed> and fillout the required field to resolve this problem

 

Note: Failure to reset your email by ignoring this message or inputing wrong information will result to instant deactivation of this email address

BEWARE: Limit alert

The following e-mail has been received by some faculty and staff. It should be regarded as a phishing attempt; do NOT click on the links in the e-mail:

Sent: Wednesday, October 20, 2010 12:45 PM
Subject: 1700MB

Dear User,

This is to notify you that you are above your limit which is 1700MB as set by your administrator, you are currently running on 1709MB, you may not be able to send or receive new mail until you re-validate your mailbox. To re-validate your account please <<link removed>> to our admin portal

Thanks
Administratora